Support updates for our website and theme products.
Remember how difficult it was finding properties before the advent of GPS? It usually meant a lot of fumbling through a Thomas Guide to locate the house, followed by guessing the best route to get there. Now, it's as simple as entering an address and following the turn-by-turn instructions. We've taken this same approach by adding an interactive tutorial system to all TurnKey websites. This new system provides step-by-step instructions for the most used features
Got an issue or need you’d like some help with? Create a topic in the forum.
* SEARCH FIRST- Many of the questions that are posted in the forums have been posted many times before, and get the same answers each time. Before starting a new thread in the forum, please try searching above for the answer. * Please check the Equity Theme Documentation for the theme you purchased for the answer to your question before posting. * When posting a question to the forum, include the theme name and theme version number, a link to your site (if possible), a clear description of the issue, and as much relevant information as possible. This will speed up the support response as it prevents several posts going back and forth trying to retrieve such information. * Our forum is manned M-F during regular business hours. Please allow for up to two business days for a response to your post.
- 2 days, 12 hours ago
This forum is provided as an avenue for our customers to request features or enhancements to the Equity Framework. All requests are considered however we may not be able to answer or address every request. Note: This is for feature requests to Equity only. Child themes are not open to feature requests, but if your request is appropriate for a child theme as opposed the framework, we may use your request in a future child theme release.
- No Topics
These are community customization snippets
We do not provide official support or guidance for issues that arise from using these snippets so use at your own risk.
Before using any example provided here:
- Backup your site before you make any changes.
- Test the changes on a development server if you have access to one.
This forum area is intended for more advanced users who are familiar with CSS and WordPress scripting and is not a place to request custom development for your site.
- 10 months, 2 weeks ago
- Equity Themes